Privacy
Notice
The Company is committed to protecting and respecting your privacy. This Privacy Policy explains how personal information is collected, used, stored, and protected when you access our website, products, and services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
Personal Information
Information that identifies you as an individual or business user, including but not limited to:
- Full name
- Company name
- Email address
- Telephone number
- Billing address
- Business information
- Account credentials
Service Information
Information provided when registering for services, including:
- Domain registration details
- Hosting account information
- Support requests and communications
- Service preferences and settings
Technical Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring website addresses
- Date and time of access
- Website usage statistics
2. How We Use Your Information
We use collected information to:
- Provide and manage our services
- Process orders, registrations, and renewals
- Verify customer identity
- Process payments and billing activities
- Respond to support requests and enquiries
- Improve website functionality and user experience
- Communicate important service announcements
- Detect, prevent, and investigate security incidents, fraud, or misuse
- Comply with legal and regulatory obligations
We will only use your personal information for legitimate business purposes or where required by law.
3. Domain Registration Information
Where domain registration services are provided, certain information may be required by domain registries, registrars, or regulatory authorities.
The Customer acknowledges that domain registration details may be shared with relevant registration authorities as required to facilitate the registration, management, or renewal of domain names.
The Company is not responsible for the privacy practices of third-party registries, registrars, or domain authorities.
4. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic and visitor behaviour
- Enhance security
- Provide a better browsing experience
Users may modify their browser settings to refuse cookies; however, some website features may not function properly if cookies are disabled.
5. Disclosure of Information
The Company does not sell, rent, or trade personal information to third parties.
Personal information may be disclosed only when necessary:
- To provide requested services
- To process payments through authorized payment providers
- To domain registrars or registry operators
- To service providers acting on our behalf
- To comply with legal obligations, court orders, or government requests
- To protect the rights, property, security, or operations of the Company, its customers, or the public
Any third-party service providers engaged by the Company are required to maintain appropriate confidentiality and security measures.
6. Data Security
The Company implements reasonable administrative, technical, and organizational safeguards designed to protect personal information from:
- Unauthorized access
- Disclosure
- Alteration
- Loss
- Misuse
- Destruction
While we take appropriate measures to secure information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, no absolute guarantee of security can be provided.
7. Data Retention
Personal information will be retained only for as long as necessary to:
- Provide services to customers
- Comply with legal, regulatory, accounting, or operational requirements
- Resolve disputes
- Enforce agreements and policies
When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws and industry practices.
8. Customer Rights
Subject to applicable laws and regulations, customers may have the right to:
- Access their personal information
- Request correction of inaccurate information
- Request deletion of personal information where legally permitted
- Withdraw consent where processing is based on consent
- Object to certain forms of processing
- Request information regarding how their personal data is used
Requests may be submitted using the contact details provided below.
9. Third-Party Websites
Our website may contain links to third-party websites for informational or convenience purposes.
The Company does not control and is not responsible for the privacy practices, policies, content, or security of third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.
10. Children’s Privacy
Our services are intended for business users and individuals who are legally able to enter into binding agreements.
We do not knowingly collect personal information from children under the age required by applicable law. If such information is discovered, reasonable steps will be taken to remove it promptly.
11. International Data Transfers
Where necessary to provide services, personal information may be processed or stored on servers located in different countries.
By using our services, customers acknowledge and agree that their information may be transferred, processed, and stored in jurisdictions that may have data protection laws different from those of their country of residence.
The Company will take reasonable steps to ensure that such processing remains protected by appropriate safeguards.
12. Changes to This Privacy Policy
The Company reserves the right to modify or update this Privacy Policy at any time.
Any changes will be published on this page and will become effective upon publication unless otherwise stated. Continued use of our website or services following any update constitutes acceptance of the revised Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of personal information, please contact us:
Email: [email protected]
The Company will make reasonable efforts to respond to privacy-related enquiries in a timely manner.